At Pickle Marketplace, we strive to provide a safe and secure platform for our users to buy and sell products. However, disputes may arise between buyers and sellers. This Dispute Policy outlines the process for resolving disputes through our platform.
1. Reporting Disputes: If a dispute arises between a buyer and a seller, the parties should first attempt to resolve the dispute directly with each other. If the parties are unable to resolve the dispute, the buyer may report the dispute to Pickle Marketplace by contacting us at [insert contact information].
2. Review and Resolution: Pickle Marketplace will review the dispute and may request additional information from both parties. We will make a good faith effort to assist the parties in resolving the dispute. If the parties are unable to resolve the dispute, Pickle Marketplace may, in its sole discretion, issue a refund to the buyer or take other action to resolve the dispute.
3. Limitation of Liability: Pickle Marketplace is not responsible for the actions of its users. Pickle Marketplace is not liable for any damages arising from disputes between buyers and sellers, including but not limited to indirect, incidental, or consequential damages.
4. Release: By using Pickle Marketplace, you release Pickle Marketplace, its affiliates, and its officers, directors, employees, and agents from any claims, demands, and damages arising from disputes with other users of the platform.
5. Dispute with Pickle Marketplace: If you have a dispute with Pickle Marketplace, you agree to contact us at [insert contact information] and attempt to resolve the dispute with us directly before filing any claims or taking any legal action.
This Dispute Policy is subject to the terms and conditions of our Terms of Service and Privacy Policy. Pickle Marketplace reserves the right to modify this Dispute Policy at any time, and any changes will be effective upon posting. Your continued use of Pickle Marketplace following any changes indicates your acceptance of the new Dispute Policy.